90-Day Money-Back Guarantee & Refund Policy

1. Overview of Our 90-Day Risk-Free Commitment

At Audifort, we take immense pride in the purity, potency, and scientific formulation of our plant-based hearing wellness formula. Crafted under rigorous Current Good Manufacturing Practice (cGMP) guidelines in state-of-the-art United States laboratories registered with the FDA, our supplement is formulated to deliver long-term support for auditory microcirculation, inner ear hair cell vitality, and mental focus.

However, human biology is multifaceted. Physiological response times, genetic background, acoustic history, and individual metabolic rates differ from person to person. While over 96% of our valued customers choose the 6-bottle package and report life-changing improvements, we realize that no single dietary formulation can produce identical results for 100% of users. For this reason, we provide an unambiguous, consumer-first, 90-day money-back guarantee that removes all financial risk from your decision.

2. Timeframe & Guarantee Period Calculation

Your 90-day refund window commences precisely on the calendar date on which your order was originally placed through our secure checkout system. You have a full ninety (90) calendar days from that initial transaction timestamp to evaluate the product and determine whether it meets your standards of auditory clarity and neurological focus.

To qualify under this guarantee, you simply need to contact our customer concierge department prior to the expiration of the 90th calendar day to initiate your Return Merchandise Authorization (RMA). Any return requests initiated after the 90-day calendar window has elapsed will not be eligible for reimbursement.

3. Eligible Items: Full, Partially Used, or Empty Bottles

Unlike retail stores or unverified marketplaces that mandate unopened packaging, the Audifort™ satisfaction guarantee explicitly honors used merchandise. We actively encourage you to test Audifort consistently every morning for weeks or months to allow the botanical compounds to saturate your cochlear pathways.

• Full / Unopened Bottles: Eligible for 100% refund of the product purchase price.
• Partially Used Bottles: Eligible for 100% refund of the product purchase price.
• Completely Empty Bottles: Eligible for 100% refund of the product purchase price.

To complete a valid refund, every bottle delivered in your original consignment (whether 2, 3, or 6 bottles) must be returned to our domestic fulfillment facility. If you ordered a 6-bottle bundle and consumed all 6 bottles over 90 days, returning all 6 empty bottles guarantees your refund entitlement.

4. Step-by-Step Return & RMA Protocol

To ensure smooth processing, rapid ledger reconciliation, and error-free tracking, all returns must adhere to our standardized 4-step Return Merchandise Authorization protocol:

1. Step 1: Contact Customer Support for RMA:
   Send an email to our official customer support desk at [email protected] (or [email protected]) within 90 days of your purchase. Include:
   • Your full legal name as entered during checkout.
   • Your order confirmation number or transaction receipt identifier.
   • The email address linked to your original purchase.
   • A brief statement indicating your desire to return your bottles for a refund.
2. Step 2: Receive Your Return Authorization & Address:
   Our support staff will promptly issue a unique Return Merchandise Authorization (RMA) number along with our verified return warehouse facility address in the United States. Please do not ship parcels to any administrative address listed on corporate correspondence without an authorized RMA code.
3. Step 3: Securely Package and Ship Your Return:
   Place all bottles (full, partially consumed, or empty) inside a sturdy shipping container. Clearly write your assigned RMA number on the exterior of the package or insert a slip of paper containing your name, email, and RMA code inside the parcel. Ship the parcel back to our domestic fulfillment center using a trackable courier service (such as USPS, UPS, or FedEx).
4. Step 4: Inspection & Rapid Refund Issuance:
   Once our receiving department scans your returned package into our facility system, our finance team issues your full product refund within 48 business hours.

5. Shipping Costs, Freight & Non-Refundable Items

Please review the following financial terms governing return freight:

• Return Shipping Costs: In accordance with standard direct-to-consumer dietary supplement policies, the customer is solely responsible for all postage, courier fees, and shipping insurance expenses incurred when returning products to our warehouse.
• Original Shipping Fees: If you purchased a 2-bottle package that incurred an initial standard domestic shipping fee, this original carrier fee is non-refundable, as it represents a service fee paid directly to the freight carrier. On orders qualifying for free shipping (3 and 6-bottle packages), 100% of the product purchase price is returned with zero deductions.
• Zero Restocking Fees: Audifort does not charge hidden handling fees, inventory restocking penalties, or administrative processing surcharges. Your product refund is clean and transparent.
• Trackable Delivery Requirement: We strongly recommend using a trackable shipping method with delivery confirmation. Audifort cannot be held liable for returned packages that are lost, stolen, damaged, or misrouted by third-party freight couriers prior to arrival at our facility.

6. Disbursement Methods & Processing Timelines

All refunds are disbursed exclusively through the original payment gateway and credited to the exact credit card, debit card, or electronic payment method used to consummate the initial transaction. We do not issue cash payouts, money orders, or transfers to third-party bank accounts under any circumstances to prevent financial fraud and ensure AML (Anti-Money Laundering) compliance.

Timeline: While Audifort processes and approves refunds within 48 hours of warehouse delivery, the time required for funds to reflect on your statement depends upon your banking institution or card issuer:

• Credit & Debit Cards: Typically 3 to 5 business days following processor disbursement.
• Electronic Gateways: Typically 24 to 48 business hours.

7. Damaged, Defective, or Incorrect Deliveries

In the rare event that your Audifort order arrives with broken seals, damaged dropper assemblies, leakage, or incorrect bottle counts, please notify our team within forty-eight (48) hours of package receipt:

• Send photographs depicting the outer shipping carton, damaged merchandise, and shipping label to [email protected].
• Our logistics team will promptly dispatch a brand-new replacement package at zero extra cost to you, with expedited tracking provided immediately.

8. Undeliverable Packages & Refused Shipments

Please verify your shipping details carefully prior to finalizing your checkout at /order/. If a package is returned to our warehouse as "Undeliverable," "Insufficient Address," or "Refused" without an authorized RMA code:

• Our customer concierge will contact you to verify your delivery address and coordinate reshipment.
• If you choose to cancel the order rather than receive reshipment, the return will be treated in accordance with our standard refund policy once physical merchandise is accounted for at our depot.

9. Promotional Bundles & Free Bonus Materials

When you purchase a 3-bottle or 6-bottle bundle of Audifort, you receive complimentary digital access to our premium wellness protocols (including The Deep Sleep Activation Protocol and The Brainwire Regeneration Blueprint). In the event that you exercise your 90-day money-back guarantee on the physical supplement, these digital bonuses remain yours to keep as our free gift to you, with no clawback or deduction applied.

10. Dispute Resolution & Friendly Concierge Support

We are fully committed to absolute customer satisfaction. If you encounter any frustration, delay, or logistical challenge regarding your order or return, we encourage you to contact our customer care team directly before initiating a merchant dispute or bank chargeback. Bank chargebacks can freeze merchant records and delay your refund by up to 60 to 90 days due to protracted card network arbitration rules. Contacting our support concierge ensures that your inquiry is resolved amicably, courteously, and swiftly within 48 hours.

11. Contact Information & Customer Service Inquiries

For all RMA requests, shipment tracking inquiries, dosage questions, or return assistance, our dedicated United States support representatives are ready to assist you: